Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Event Subscriptions - Create Tutor

The Create Tutor event automates the creation of a tutor in RPL and Enrol, and an assessor in Eportfolio, based on activity in another product your organisation owns. This helps ensure consistent tutor data across platforms and reduces manual setup.


Available Create Tutor Events

The following events are triggered when a tutor or assessor is created, automatically syncing the relevant data across systems:

Destination ProductSource ProductEvent Trigger
EnrolRPLWhen a tutor is created
EportfolioWhen an assessor is created
RPLEnrolWhen a tutor is created
EportfolioWhen an assessor is created
EportfolioEnrolWhen a tutor is created
RPLWhen a tutor is created

ℹ️Important Notes

  • You will only see Onefile products that your organisation has purchased.
  • If you manage multiple Eportfolio centres, changes made to Event Subscriptions in one centre will apply to all centres.

Further Guidance

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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