Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Suspended Users Filter

Jade Pimblott
Modified on: Fri, 20 Feb, 2026 at 3:34 PM

✨New feature alert

This feature is available from Wednesday 25th February 2026.

Overview

A new “Show Suspended” checkbox has been added to the Users page. This allows you to include or exclude suspended users when viewing your user list, making it easier to locate inactive accounts when needed.

Permissions

Who Can Use This Feature?

This feature is available to users who have permission to access and manage the Users page.

Steps

  1. Navigate to the Users page.
  2. Locate the Show Suspended checkbox.
  3. Tick the checkbox to include suspended users in the list.
  4. Untick the checkbox to hide suspended users.

Tips & Notes

  • Useful for Centres that regularly audit user access or reassign accounts.
  • Suspended users remain hidden by default to reduce page clutter.
  • The filter updates instantly after changing the checkbox selection.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

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