Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

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Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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Unlocking Assessment Plans

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor

If an Assessment Plan needs changing after it has been signed off, it will need to be unlocked. Unlocking removes signatures and makes the plan editable again.

The Plan can be unlocked by following the steps below: 

  1. Go to the learner’s portfolio 
  2. Click the Pending Plans icon in the Information & Options section
  3. Select Completed from the filter in the top-right of the page 
  4. Click the Title of the Plan you want to unlock
  5. Click the Padlock icon located in the top-right of the Plan 
  6. Select the Assessor who the Plan should be unlocked to and enter a reason for unlocking 
  7. Click Unlock 

The Assessor will receive a task explaining that the plan has been unlocked and they’ll now be able to edit or delete.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.


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