Logging out update!

From Thursday 7th March 2024, we're making some small changes to how user accounts linked to a keychain log out. More information on logging out can be found here.

Help centre

Submit a ticket Log in

Edit a completed Review

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor

If a review needs changing after it has signed, it will need to be unlocked by followings the steps below:

  1. Navigate to the learner’s portfolio 
  2. Click Reviews in the “Information & Options” heading
  3. Open the review you would like to unlock
  4. Click the padlock icon located in the top-right corner
  5. Pick the user to unlock the review to and add a reason for unlocking
  6. Click Unlock

A task will be sent to the selected user who’ll be able to change the review, which will need to be signed-off again when the changes have been made.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.