Upcoming System Update: Enrol and RPL

On Thursday. 12th March 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

Submit a ticket Log in

Completing Reviews

Overview

Reviews help track learner progress and provide a structured opportunity for Assessors, Learners, and Employers to reflect on performance, discuss achievements, and plan next steps.

User Roles

This feature can be used by:

  • Assessor and Trainee
  • Learner
  • Employer

What You’ll See in a Review

At the top of a review, you will find fields showing how the learner has progressed since the previous review. These fields may include:

  • Off‑the‑job changes
  • Unit progress updates
  • Completed assessments
  • Signed‑off unit summaries

These details can support discussions around current performance, progression, and action planning.

Additional Sections

Depending on your Centre’s configuration, additional sections may appear, including Custom Form fields.

  • Custom Forms are created and published by a Centre Manager.
  • They can be assigned to the Assessor, Learner or Employer to complete.

Steps

How to Complete and Sign a Review

  1. Review all progress fields and complete any required sections.
  2. Tick the checkbox next to your name to sign the review.
  3. Click Save.

What happens next?

  • A task is sent to the learner to sign the review.
  • Other participants will be notified based on the workflow.

Guidance

For help with creating or starting reviews, see the related article: Starting Reviews.

Troubleshooting

IssueSolution
Cannot see Custom Form fieldsCheck whether Custom Forms have been published by your Centre Manager for your role.
Review not savingConfirm that all mandatory fields are completed before clicking Save.
Learner cannot signEnsure the Assessor has signed first — the signing order matters.

Terminology

Terminology used in this article may vary depending on your Centre.

Related Articles

Need Help?

If you require further assistance, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.