Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Complete an Activity Task

Overview

Activity Tasks are useful when your assessor would like you to write a reflection on what you have learned. When you open an Activity Task, you will see your task instructions and be able to type your reflection in the Learning Journal.

User Roles

This feature can be used by the following user roles:

  • Learner
  • Assessor

Steps to Complete an Activity Task

  1. Navigate to your Task List or open the Activity Task from your notifications.
  2. Click to open the Activity Task.
  3. Review the task instructions provided by your assessor.
  4. Type your reflection in the journal text box.
  5. Upload any files or evidence if requested (optional).
  6. Click Save or Submit when finished.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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