Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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What data is synced with PICSWeb?

The 2-way integration with PICSWeb and OneFile keeps data in both systems in sync. There are two main parts to the integration:

  • Learner upload - new learners are created in OneFile from PICSWeb
  • Automatic sync - PICSWeb data is updated from activity in OneFile

For more information on the specific data and fields that are synced between the two systems, please refer to this guidance from Pellcomp.

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