Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

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What data is synced with PICSWeb?

The 2-way integration with PICSWeb and OneFile keeps data in both systems in sync. There are two main parts to the integration:

  • Learner upload - new learners are created in OneFile from PICSWeb
  • Automatic sync - PICSWeb data is updated from activity in OneFile

For more information on the specific data and fields that are synced between the two systems, please refer to this guidance from Pellcomp.

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