Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Correcting a reported issue

Gareth Dutton
Modified on: Wed, 10 Nov, 2021 at 10:29 AM

  User Roles

This feature can be used by the following user roles:

  • Learner
  • Employer

To correct a reported issue, follow the below steps:

  1. Edit the highlighted field/s
  2. Click Confirm details
  3. Click Review form
  4. Click Submit Form
  5. Tick to confirm that the amendments you have made are correct
  6. Click Submit

  Tip

Before submitting the form, you can edit your details by clicking onto the edit button instead of submit



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