Upcoming System Update: RPL

On Thursday, 23rd April 2026, we’ll be rolling out a series of improvements to RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

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Enable the Cognassist integration

Overview

Please contact your Onefile Success Manager to discuss enabling the Cognassist integration before following the steps below. Once approved, Centre Managers can activate the integration using the Client ID and Secret provided by Cognassist.

User Roles

This feature can be used by the following user role:

  • Centre Manager

API Token and Key

The Cognassist integration requires:

  • Client ID
  • Secret

If you haven't received these yet, please contact Cognassist at support@cognassist.com.

Steps to Enable the Integration

  1. Click Centre in the navigation menu.
  2. Click Integrations.
  3. Click Go to integrations.
  4. Click Configure for Cognassist.
  5. Add your Client ID.
  6. Add your Secret.
  7. Click Save.

Once enabled, Cognassist data will begin to appear within Onefile Eportfolio. Further information on how the integration works can be found here.

Unable to See the Cognassist Icon on the Learner Portfolio?

If the icon isn’t visible, you may have unmatched accounts. You can run a report to identify these. Guidance on running this report can be found here.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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