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Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Report on unmatched Cognassist accounts

Jade Pimblott
Modified on: Fri, 16 Jun, 2023 at 2:46 PM

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To run a report on unmatched accounts, follow the steps below.

  1. Click Reports in the navigation bar
  2. Locate Diagnostics section
  3. Click Cognassist Unmatched

The report shows all OneFile Eportfolio learners that haven't been matched to a learner in Cognassist.

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