On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.
Release Notes
Full details of the changes can be found here.
⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.
⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.
You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.
This feature can be used by the following user roles:
To run a report on unmatched accounts, follow the steps below.
The report shows all OneFile Eportfolio learners that haven't been matched to a learner in Cognassist.