We've updated our Login page!

You might have noticed our login page looks a little different - we've made a small change to the design and have implemented a new wizard to move all individual usernames and passwords onto a Keychain.

Click here for more information.

Experiencing issues with the new Login/Keychain process?

Click here for an update and guidance 

Help centre

Submit a ticket Log in

Report on unmatched Cognassist accounts

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To run a report on unmatched accounts, follow the steps below.

  1. Click Reports in the navigation bar
  2. Locate Diagnostics section
  3. Click Cognassist Unmatched

The report shows all OneFile Eportfolio learners that haven't been matched to a learner in Cognassist.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.