Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

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Adding an email address to a Safe Sender list

Adam Fogo

Modified on: Tue, 15 Oct, 2024 at 11:59 AM

Click the Cog icon in the top-right corner
Click See All Settings
Click Filters and Blocked Addresses
Click Create a new filter
Add "onefile.co.uk" to the From field
Click Create filter
Tick Never send it to Spam
Click Create filter

Select Settings at the top of the page (Cog Icon)
Select Email
Select Junk Email
Under "Senders", Click Add safe sender
Enter "onefile.co.uk"
Click OK
Click Save

Click Home
Click Block
Click Junk Email Options...
Click Safe Senders
Click Add
Enter "@onefile.co.uk"
Click OK
Click OK

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