Upcoming System Update: Enrol and RPL

On Thursday. 12th March 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

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Adding an email address to a Safe Sender list

Gmail Outlook Web + Desktop (2024) Outlook Desktop (Old)
  1. Click the Cog icon in the top-right corner
  2. Click See All Settings
  3. Click Filters and Blocked Addresses
  4. Click Create a new filter
  5. Add "onefile.co.uk" to the From field
  6. Click Create filter
  7. Tick Never send it to Spam
  8. Click Create filter

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