Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Log into your EQA account

Jade Pimblott
Modified on: Wed, 11 Mar, 2026 at 1:06 PM

Overview

External Quality Assurers (EQAs) can access their Onefile Eportfolio account using the Keychain. Follow the steps below to log in and select the provider you need to review.

User Roles

This feature can be used by:

  • EQA (External Quality Assurer)

Steps

How to Log Into Your EQA Account

  1. Navigate to the Onefile login page (or click the link provided by your organisation).
  2. Enter your Email Address.
  3. Enter your Password.
  4. Click Login.
  5. Click on your Account Tile to open your Keychain profile.
     
  6. Select the Provider you want to access.
     

Tips & Notes

  • If you are an EQA for multiple providers, each will appear as a separate tile.
  • If a provider is missing, contact the provider’s Centre Manager so they can grant or update your account access.
  • If you cannot log in, make sure your account is protected and linked correctly in the Keychain.

Terminology

The terminology used in this article may differ depending on your Centre or Awarding Organisation setup.

Related Articles

Need Help?

If you experience any issues accessing your EQA account, please contact Onefile Support.

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