Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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Thank you for your patience and understanding.

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You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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How to import users

  User Roles

This feature can be used by the following user roles:

  • Admin
  1. Click Users
  2. Click Import Users
  3. Select User Group
  4. Select the role you want to import the selected users into Engage as
  5. Select the users you wish to import from Eportfolio
  6. Click Import users

The selected users are now being processed from Eportfolio into Engage. The amount of time this will take is dependent on how many users have been selected, the system will import around 50 accounts per hour.

Information

Users without an existing Eportfolio account will need to be created manually in Engage.

Please note that users without an email address in Eportfolio cannot be imported.

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