Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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Thank you for your patience and understanding.

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How to import learners

  User Roles

This feature can be used by the following user roles:

  • Admin
  1. Click Learners
  2. Click Import Learners
  3. Select learners
  4. Click Import Learners

The selected learners are now being processed from Eportfolio into Engage. The amount of time this will take is dependent on how many learners have been selected, the system will import around 50 accounts per hour.

Information

If the Assessor that is associated with the learners in Eportfolio does not exist as a user in Engage as part of the learners import, Engage will import the Assessor and create the Assessor a keychain.

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