Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

Submit a ticket Log in

Assign users to Learner’s portfolio

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Managers
  • Internal Quality Assurer with permission
  • Assessor with permission

  Permissions

Manage learner accounts

To assign a Assessor, IQA, Employer, Observer or External Verifiers to a learner's portfolio follow the steps below:

  1. Locate or search for the Learner
    1. To assign an Assessor, click the Assessors button
    2. To assign an IV or EV, click the IVs/ EVs button
    3. To assign an Employer or Observer, click the Account and then the Access Accounts tab
  2. Select the user you would like to assign
  3. Click Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.