Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

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How do I allow an Assessor to sign on behalf of a learner?

User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Centre Setting

  1. Allow assessors to sign on behalf of learners
    1. Apply the above setting to new learners
    2. Apply the above setting to all existing learners on Save

With this Centre Setting you can now determine which learners will be impacted by enabling this setting.

You can then enable this setting for an individual learner, by following the steps below:  

  1. Navigate to the learner's Account
  2. Click the Episode tab
  3. In the "Learner Signature Required" section, tick Assessors may optionally sign on behalf of this learner
  4. Scroll to the bottom of the page
  5. Click Save

Recommendation

We recommend speaking to your Awarding Body to ensure that they are okay with learner's work being signed-off by an Assessor.

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