Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Logging out update!

From Thursday 7th March 2024, we're making some small changes to how user accounts linked to a keychain log out. More information on logging out can be found here.

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Change Group Permissions

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Permissions allow Centre Managers to customise how much access each user on the system has. Permissions can be set for an individual user and at a user-group level. 

Group Permissions can be used to define the default permissions for all users in each type of user group.  

To set the default permissions for a group of users, follow the steps below: 

  1. Click Centre in the navigation menu
  2. Click Group Permissions
  3. Select the user group from the drop-down list
  4. Choose to Inherit, Grant or Deny any of the available permissions
  5. Click Save

Available Options:

Inherit: Always use the Effective System Setting specified by OneFile

Grant: Always grant the permission for the selected user group

Deny: Always deny the permission for the select user group

Permissions

The selected permissions will apply to all users of the selected user group, unless it is overridden at the user level.

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