Logging out update!

From Thursday 7th March 2024, we're making some small changes to how user accounts linked to a keychain log out. More information on logging out can be found here.

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Return a Learner from Break in learning

To bring a learner back into learning after a break, follow the steps below:

  1. Click Learners
  2. Click on Learner
  3. Click Learning Delivery
  4. Next to Current Programme, click the Context Menu
  5. Click Restart learning
  6. Add restart date
  7. Click Confirm

Your learner will now appear In learning.

Updating learner details

When returning a learner from a break in learning there are some fields you may need to update or add again to the new programme:

  •  Planned end date 
  • Apprenticeship contract type 
  • Financial records



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