Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Create an Enage metric

Becky Hackman
Modified on: Tue, 24 Feb, 2026 at 2:18 PM

Overview

Metrics allow Centres to configure how learner risk indicators and performance measures are calculated. Admin users can adjust settings such as weighting, banding, week limits, risk values and colours used to display the metric.

User Roles

This feature can be used by:

  • Admin

Steps

How to Create or Edit a Metric

  1. Click Metrics from the navigation menu.
  2. Locate the metric you wish to create or edit.
  3. Click the three dots (⁝) next to the metric.
  4. Select View.
  5. Click Edit metric.
  6. Update any of the available configuration areas:
    • Weighting
    • Banding
    • Max weeks
    • Risk value
    • Colour
  7. Click Save to apply your changes. 

Tips & Notes

  • Changes to metrics apply immediately.
  • Metrics influence risk dashboards and learner analytics — updates should be reviewed carefully.
  • Only Admin users can create or edit metrics.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.


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