Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Bulk-assign Users to Learner Portfolios

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

You can bulk assign learners by following the steps below:

  1. Click Users in the navigation menu
  2. Click the Allocations tab
  3. A list of all learner in your Centre will appear, but you can filter using the drop-down lists
  4. Tick the checkbox next to learners you want to assign a user to (clicking Select in the column heading will tick all checkboxes)
  5. Scroll to bottom of the page
  6. Click which user you would like to assign to the learner(s) from the available drop-down lists
  7. Click Submit

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