Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

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Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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How to create a Learner Status

Adam Fogo
Modified on: Tue, 5 Nov, 2024 at 4:37 PM

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager

To create a Learner Status, please follow the below steps: 

  1. Click Centre
  2. Click Look-up tables
  3. Click Learner Statuses
  4. Click Create Learner Status
  5. Enter Status name 
  6. Add a Status Colour
  7. Tick if you want status to be visible to the learner 
  8. Click Save

You can now assign a status to your learners.



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