Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Suspending Learner access

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Internal Quality Assurer with permission
  • Assessor with permission

  Permissions

Can manage learner accounts

To Suspend learner access, please follow the below steps: 

  1. Navigate to the learner's account page
  2. Tick Suspend user access
  3. Enter a reason for suspension - this just ensures that anyone with access to this learner knows why they have been suspended
  4. Click Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.