Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Archiving a Learner Portfolio

Overview

This guide explains how to archive a learner’s portfolio when they have completed their programme or exited early. Archiving helps maintain accurate active learner lists and supports effective seat usage management.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Assessor (with permission)
  • Internal Quality Assurer (with permission)

Required Permission


Steps to Archive a Learner Portfolio

Step 1: Access the Learner’s Portfolio

Step 2: Navigate to Learning Aims

  • Click Learning Aims at the top of the page.

Step 3: Locate the Archive Section

  • Scroll down to the Archive section.

Step 4: Archive the Portfolio

  • Click Archive to complete the process.

Reports and Seat Management

  • Archived learners will no longer appear in active learner lists, including reports.
  • If your Centre uses a per‑seat licence model, archiving a learner will free up a seat for a new learner.

✅ Tip: Archive learners promptly after completion to keep reports accurate and avoid unnecessary seat usage.


Terminology

Please note that the terminology used in this article may vary depending on your Centre.

❓Need Help?

If you encounter any issues or have questions, please contact OneFile Support or your internal support channels.

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