Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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How to Add an Account to your Keychain

Once you're logged into your Keychain, follow these steps to add an account: 

➕ Add a New Account

  1. Click on your name in the top-right corner of the screen
  2. Select Account Settings from the dropdown menu
  3. Click Add Account
  4. Enter the Username of the account (e.g AEXAMPLE2) Tip: Your username is usually your first initial followed by your surname and a number.
  5. Enter or paste the Password for the account
  6. Click Add Account

➕Adding Multiple Accounts

You can repeat these steps for each account you want to add, as long as you know the username and password.

If you’ve forgotten the login details for any account, you’ll need to reset your password before proceeding.



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