Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Change the email address of a Keychain

If your email address changes, you can update your keychain login by following the below steps:
  1. Login to your Keychain or click My Accounts, if already logged into an account
  2.  Click or hover over your name in the top right corner of the page

  3. Click Keychain Settings

  4. Change the Keychain Email Address field
  5. Click Save
You can then login with your new email address as your username.


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