Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Rename an account on a Keychain

Jade Pimblott
Modified on: Wed, 18 Feb, 2026 at 1:10 PM

Overview

You can rename an account within the Keychain to keep your profiles organised and easy to identify. Follow the steps below to update the account name.

How to Rename an Account

  1. Click or hover over your name in the top‑right corner of the page.
  2. Click Account Settings. 
  3. Hover over the account name you want to change. 
  4. Click the Edit icon (pencil icon). 
  5. Update the account name. 
  6. Click the tick to save your changes.
  7. Click Home.

Terminology

Terminology used in this article may vary depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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