Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

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Rename an account on a Keychain

Overview

You can rename an account within the Keychain to keep your profiles organised and easy to identify. Follow the steps below to update the account name.

How to Rename an Account

  1. Click or hover over your name in the top‑right corner of the page.
  2. Click Account Settings. 
  3. Hover over the account name you want to change. 
  4. Click the Edit icon (pencil icon). 
  5. Update the account name. 
  6. Click the tick to save your changes.
  7. Click Home.

Terminology

Terminology used in this article may vary depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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