Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

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Why can't I create a new signable copy of ILP?

It isn't possible for a new signable copy of an ILP to be created whilst the previous version remains unsigned by all required signatories. This can be easily checked by viewing the status of an ILP copy for an individual learner.

Centre Managers can can also quickly check the ILP status of all learner by visiting the reports listed below:

  • ILP Copies (Pending)
  • ILP 

How do I create a signable copy of a learner's ILP?

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