Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Eportfolio Software update: Wednesday 19th November 2025 7am - 7:30am

On Wednesday, 19th November 2025, we'll be updating Eportfolio to introduce a range of new enhancements.
Release notes
Full details of the changes can be found here.
Scheduled Downtime
Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.
Action required
To avoid any data loss, make sure you're logged out and have saved all work before 7:00am. 

Submit a ticket Log in

How to Log In to Your Account

All users can access their accounts by visiting the Login Page or clicking the link provided. Follow the steps below to log in: 

Steps to Log In:

  1. Enter your Email Address
    Use the email associated with your account.
  2. Enter your Password
    Double-check for typos and ensure Caps Lock is off.
  3. Click the “Login” button
    You’ll be redirected to your account dashboard.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.


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