Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Log in with Microsoft

 Login with Microsoft

This requires an account on an Azure Active Directory, for example a Microsoft 365 account.

If you have a Microsoft 365 account, you can use the option to log in with Microsoft so that you can access your OneFile Keychain, using your Microsoft 365 login details.

If you haven't logged in with Microsoft before, follow the steps below:

Don't have a Keychain Aleady have a Keychain
  1. Navigate to the OneFile login page
  2. Click Microsoft
  3. Enter your Microsoft 365 login details
  4. Allow access to authenticate with OneFile

A Keychain will now be created and linked to your Microsoft 365 account.

The next time you come to log into OneFile, click the option to log in with  Microsoft and you will be able to access your Keychain by entering your Microsoft 365 details, if you aren't already logged into Microsoft 365.


You will now need to add your account(s) to your Keychain. Click here for further guidance on how to do this.

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