Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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Why can't I unlock an Assessment

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor
  • Internal Quality Assurer 
Unit Summary has been signed off
  1. Navigate to Learner portfolio
  2. Click unit title
  3. Click  Padlock on top right of your screen
  4. Select Assessor
  5. Add reason for unlocking
  6. Click Unlock
The assessment has been signed off by the Internal Quality Assurer 
This can only be resolved by a Centre Manager
  1. Navigate to Learner portfolio
  2. Open Assessment
  3. Click onto Padlock
  4. Select IQA's name
  5. Add reason for unlocking
  6. Click Unlock

The Assessor can then unlock the Assessment to themselves to make any changes

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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