Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Class Form Delegate

Overview

A Class Form Delegate is a user assigned to a class who can create and sign Learner Template Forms. This is particularly useful when users, such as Centre Monitors, need the ability to complete or sign off forms for learners within a specific class.

Once assigned, the Class Form Delegate will appear in the dropdown list within the class settings and will receive all signature tasks related to Learner Template Forms for the learners in that class.

Permissions

Who Can Use This Feature?

This feature can be managed by the following user role:

  • Centre Manager

Required Permission

  • Assign permissions to other users

Steps

Grant Class Form Delegate Permission to a User

  1. Navigate to the user’s account.
  2. Click Permissions.
  3. Scroll to Class Form Delegate.
  4. Select Grant under User Setting.
  5. Click Save.

Assign a Class Form Delegate to a Class

  1. Click Quality on the left-hand navigation menu.
  2. Click Classes.
  3. Select the Class Name.
  4. Click Select a Monitor.
  5. Select the user to assign as the Class Form Delegate.
  6. Click Save.

Tips & Notes

  • Only users with the Delegate permission will appear in the dropdown list.
  • Delegates can be changed at any time by Centre Managers.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.