Upcoming Software Update: Enrol and RPL

On Thursday, 4th June 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Scheduled Maintenance Notice - Thursday, 4 June 2026

Scheduled maintenance will be carried out on Onefile this evening.
When: 21:00 - 21:30

During this time, Onefile will be temporarily unavailable.

What you need to do:
Please make sure you log out before 21:00, as any unsaved work may be lost. You’ll be able to log back in as soon as the maintenance is complete.

Thank you for your understanding. 

If you have any questions or require further information, please contact our Support team.

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Creating an Employer

Overview

This article explains how to create an Employer record within Onefile Eportfolio. Employer accounts store essential organisation, contact, and sector information and may be required before progressing with enrolment or learner setup.

User Roles

This feature can be used by the following user role:

  • Training Provider

How to Create an Employer

  1. Click Employers on the left navigation bar.
  2. Click New employer record.
  3. Add the Organisation Name.
  4. Click Next.
  5. Add the Employer contact details.
  6. Click Next.
  7. Add the Employer sectors.
  8. Click Next.
  9. Click Create record.
  10. Add the address and phone number.
  11. Click Save Details.
  12. Add a Sector Contact.
  13. Add Course Details.

Once all required information has been completed, the employer’s account status will update to Completed.

Important Notes

  • If the employer does not already have a Onefile account or Keychain profile, they will receive an email inviting them to register their account.
  • The employer must register before they can action any Enrol forms.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

Need Help?

If you experience any issues or have questions, please contact Onefile Support or your internal support channels.

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