Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Creating an Employer

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Employer, follow the below steps:

  1. Click Employers on left navigation bar
  2. Click New employer record
  3. Add Organisation Name
  4. Click Next
  5. Add Employer contact details
  6. Click Next
  7. Add Employer sectors
  8. Click Next
  9. Click Create record
  10. Add address and phone number
  11. Click Save Details
  12. Add Sector Contact
  13. Add Course Details

The account status will now show as completed.

If the Employer doesn't already have a OneFile account or Keychain they will be sent an email to register their account. The Employer will need to register their account before actioning any Enrol forms.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.