Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

Create a Tutor

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To create an Tutor, follow the below steps:

  1. Click Users on left navigation bar
  2. Create new user
  3. Add user details
  4. Click Tutor under assign Role
  5. Click Close
  6. Click Courses on left navigation bar
  7. Create a Course or click Edit next to an existing Course
  8. Assign tutor(s)
  9. Click Update Course
  10. Navigate to learner or create new learner
  11. Add Employer and Sector details if not already added
  12. Click Assign Tutor

The tutor will only be able to see Learners who they are assigned to.

If you're unable to see a tutor on the  on the assign tutor list, you'll need to assign the tutor to the course.

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