Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

Submit a ticket Log in

Delete User

  User Roles

This feature can be used by the following user roles:

  • Training Provider

To delete a User from Enrol, follow the steps below:

  1. Click Users on your left hand navigation bar
  2. Locate the user
  3. Click Delete icon
  4. Click Delete

The User has now been deleted.

User Deletion

• When deleting a user the account will be deleted from the keychain

• Users are not able to delete their own user account

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