Learning Journal - Opening attachments

We are currently investigating an issue which is negatively impacting the learning journal. Learners and Tutors may be unable to open attachments on learning journal entries.
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.


[SLAY-9482] Assessment Plan/Assessments - Learner Resources not showing up on all assessments

We are currently investigating an issue that is preventing users from viewing information on the assessment task Overview within the Eportfolio product. 

Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed. 

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.


Submit a ticket Log in

Unable to update an applicant

If you're unable to update an applicant and the E-Portolio centre is greyed out, follow the steps below.

All the Tutors need to be assigned to an Eportfolio centre and then you'll be able to update the applicants.

To assign a tutor to a Eportfolio centre, please follow the steps below:

  1. Log in to your account
  2. Click Manage your team
  3. Click the context menu (3 dots) on the right hand side of the tutors name
  4. Click Edit
  5. Click on E-Portfolio Centre
  6. Click the centre
  7. Click Update team member

Each Tutor will need to be assigned to a centre. Once this has been done you'll be able to update the applicants.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.