Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Unable to update an applicant

If you're unable to update an applicant and the E-Portolio centre is greyed out, follow the steps below.

All the Tutors need to be assigned to an Eportfolio centre and then you'll be able to update the applicants.

To assign a tutor to a Eportfolio centre, please follow the steps below:

  1. Log in to your account
  2. Click Manage your team
  3. Click the context menu (3 dots) on the right hand side of the tutors name
  4. Click Edit
  5. Click on E-Portfolio Centre
  6. Click the centre
  7. Click Update team member

Each Tutor will need to be assigned to a centre. Once this has been done you'll be able to update the applicants.


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