Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

Submit a ticket Log in

Add a Team Member

  User Roles

This feature can be used by the following user roles:

  • Client Owners

To invite team members follow the steps below:

  1. Click My Organisation in the navigation menu
  2. Click Add Team member
  3. Add the First Name, Last Name, and Email Address of the new member
  4. Select the role(s) you wish to assign (You can assign multiple roles to each user)
  5. Click Invite team member

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