Learning Journal - Opening attachments

We are currently investigating an issue which is negatively impacting the learning journal. Learners and Tutors may be unable to open attachments on learning journal entries.
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.


[SLAY-9482] Assessment Plan/Assessments - Learner Resources not showing up on all assessments

We are currently investigating an issue that is preventing users from viewing information on the assessment task Overview within the Eportfolio product. 

Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed. 

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.


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Lock Team member

  User Roles

This feature can be used by the following user roles:

  • Client Owner

To archive a User follow the below steps:

  1. Click Manager your team
  2. Hover over the user and click the ellipsis menu
  3. Click Lock
  4. Add reason for lock
  5. Select tutor to reassign applicants to
  6. Click Lock

The user will now display within the Locked section.

To unlock user:

  1. Click Manager your team
  2. Click Locked tab
  3. Hover over user and click the ellipsis menu
  4. Click Unlock
  5. Confirm Unlock

The User will now display in the Active section

Users are not able to lock themselves.

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