Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Archive Team members

Overview

Archiving a team member removes them from the active team list while keeping their information stored for reference. Archived users can be restored at any time if needed.

User Roles

This feature can be used by:

  • Client Owner

How to Archive a User

  1. Click Manage your team.
  2. Hover over the user and click the ellipsis menu.
  3. Click Archive.
  4. Click Confirm Archive.

The user will now appear in the Archived section.

How to Unarchive a User

  1. Click Manage your team.
  2. Click the Archived tab.
  3. Hover over the user and click the ellipsis menu.
  4. Click Unarchive.
  5. Click Confirm Unarchive.

The user will now appear in the Active section.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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