We've updated our Login page!

You might have noticed our login page looks a little different - we've made a small change to the design and have implemented a new wizard to move all individual usernames and passwords onto a Keychain.

Click here for more information.

Experiencing issues with the new Login/Keychain process?

Click here for an update and guidance 

Help centre

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How to switch to another Product or Account without logging out

You can switch between accounts that are associated with your keychain without having to return to the keychain page, by following the steps below:

  1. Click your name in the top right hand corner
  2. Click Switch Accounts  
  3. Select Product
  4. Select Account

Account not appearing?

If you have an account for one of OneFile Products which isn't appearing on Switch Account, this means the account isn't linked to the keychain or the account is unprotected.

What is a keychain?

How do I create a keychain?

How do I add an account to my keychain?



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