Upcoming Software Update: Enrol and RPL

On Thursday, 4th June 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Scheduled Maintenance Notice - Thursday, 4 June 2026

Scheduled maintenance will be carried out on Onefile this evening.
When: 21:00 - 21:30
During this time, Onefile will be temporarily unavailable.
What you need to do:
Please make sure you log out before 21:00, as any unsaved work may be lost. You’ll be able to log back in as soon as the maintenance is complete.

Thank you for your understanding. 

If you have any questions or require further information, please contact our Support team.

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Report on active learners (Per-seat usage)

Jade Pimblott
Modified on: Tue, 24 Feb, 2026 at 2:10 PM

Overview

The Per‑seat Usage report allows Centre Managers to view how many active learner accounts are being used within Onefile Eportfolio for a selected month. This helps with monitoring licence usage, auditing active accounts, and ensuring your Centre remains within its allocated seat allowance.

User Roles

This report can be used by the following user role:

  • Centre Manager

Steps

How to Report on Active Learners

  1. Click Reports on the left‑hand navigation bar.
  2. Select Per Seat Usage Breakdown.
  3. Click Submit to load the list of available reporting months.
  4. Under the month you want to view, click the number displayed.
  5. Click Submit again.

A full list of all active learners for the selected month will now be displayed.

Tips & Notes

  • The list will only show learners who were active during the selected reporting month.
  • This report helps verify licence usage and spot inactive or duplicate learner accounts.
  • Data reflects activity within the chosen month, not real‑time account usage.

Terminology

Please note the terminology used in this article may vary depending on your Centre.

Related Articles

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If you encounter any issues or have questions, please contact Onefile Support or your internal support team.

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