Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.

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How do I verify my Email Address?

If you've just added an email address to your profile, you will be sent an email from verification@onefile.co.uk, similar to the one shown below.

Once the link has been clicked, your email address will be verified for your OneFile account, provided that the link hasn't expired.

If the link has expired, follow the steps below to resend a verfication email:

  1. Click your name in the top right corner
  2. Click Profile
  3. Click Email Preferences
  4. Click Resend Email

The "Resend Email" option will also appear automatically every time you log in, until your email address is verified or removed.

Verified!

If there's a check mark icon in the "verified" column, your email address has already been successfully verfied.

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