Software Update: Thursday 30th January 2025

On Thursday, we're updating OneFile Enrol, RPL and Engage, to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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How do I verify my Email Address?

If you've just added an email address to your profile, you will be sent an email from [email protected], similar to the one shown below.

Once the link has been clicked, your email address will be verified for your OneFile account, provided that the link hasn't expired.

If the link has expired, follow the steps below to resend a verfication email:

  1. Click your name in the top right corner
  2. Click Profile
  3. Click Email Preferences
  4. Click Resend Email

The "Resend Email" option will also appear automatically every time you log in, until your email address is verified or removed.

Verified!

If there's a check mark icon in the "verified" column, your email address has already been successfully verfied.

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