Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: RPL

On Thursday 4th Novemeber 2025, we’ll be rolling out a series of enhancements to RPL Funding Calculator.

Full details of the changes can be found in the Release Notes

Downtime: There will be no product downtime.

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How to update Learner's ULN/NINO

Abi Lois Dyer
Modified on: Thu, 20 Jun, 2024 at 12:18 PM

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Internal Quality Assurer with permission
  • Trainee Internal Quality Assurer with permission
  • Assessor with permission
  • Trainee Assessor with permission

  Permissions

Manage learner accounts

Centre Manager/User Manager Assessor/Internal Verifier 
  1. Click Users in the left hand navigation menu
  2. Click Learners
  3. Search learner
  4. Click Episode
  5. Add ULN/NINO
  6. Click Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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