Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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View previous System Announcements

Overview

System Announcements are messages shared across Onefile Eportfolio to provide important updates or service information. Users can revisit past announcements at any time directly from their homepage.

User Roles

This feature can be used by:

  • All users

Steps

How to View Previous Service Announcements

  1. Scroll to the Other Options section on your homepage.
  2. Click Read System Announcements.
  3. Click Display all previous announcements.

Please note: Only service announcements that have not yet expired will be visible.

Tips & Notes

  • You can return to the System Announcements page at any time through the homepage.
  • Expired announcements are removed automatically based on their end date.
  • If you cannot see any announcements, it may be because none are currently active or unexpired.

Terminology

Please note the terminology used in this article may be different depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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