Reduced Support Availability: 16th October 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 16th October 2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

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How to view Delivery Plans on the learners portfolio

  User Roles

This feature can be used by the following user roles:

  • Any user with access to the learner portfolio

  Centre Setting

Enable Delivery Plans

Icon Visibility

The Delivery Plan needs to be "Locked" before the icon will be visible to all users on the learner's portfolio.

To access a learners Delivery Plan, follow the steps below:

  1. Navigate to the learners portfolio
  2. Click Delivery Plan under the Activity Tab
  3. Here you'll see all locked Delivery Plans assigned to the learner. Click View next to the plan.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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