Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

Submit a ticket Log in

Report on Note Categories

✨New feature alert

This feature is available from Wednesday, 25th February 2026.

Overview

The Notes report allows users to view and export learner notes and apply filters such as Note Category. This report is useful for monitoring activity, auditing notes, and reviewing Centre-wide record keeping.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager
  • User Manager
  • Centre Monitor
  • Lead IQA
  • IQA and Trainee IQA
  • Assessor and Trainee Assessor

Steps

  1. Click Reports on the left-hand navigation bar.
  2. Scroll down to the Learner Reports section.
  3. Click Notes.
  4. Select the filters required, including the Note Category filter if needed.
  5. Click Apply Filter to view the results.

Tips & Notes

  • The Notes report can be exported for offline use or audit trails.
  • Filtering by Note Category helps quickly identify themes or specific types of recorded information.
  • Filters can be combined to create more targeted reports.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.